Privacy Policy

SuhuPrinter ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.

01 — Information We Collect

• Name, email address, phone number, and billing/shipping addresses when you create an account or place an order.
• Order history including products purchased, quantities, prices, and delivery details.
• Account preferences such as wishlist items, saved addresses, and communication settings.
• Device and usage data — IP address, browser type, pages visited, and referring URLs collected automatically through cookies.

02 — How We Use Your Information

• Process and fulfil your orders, including sending order confirmations and shipping updates.
• Manage your account and respond to customer support requests.
• Personalise your shopping experience and recommend relevant products.
• Send promotional communications about new products or offers — you may opt out at any time.
• Improve our website and services through analytics and user feedback.
• Comply with legal obligations, resolve disputes, and enforce our agreements.

03 — Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our website and fulfil orders (e.g. payment processors, shipping carriers, email platforms) under strict data-processing agreements.
• Legal authorities if required by applicable law, court order, or governmental regulation.
• Successor entities in the event of a merger, acquisition, or sale of company assets.

04 — Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in and remember your cart contents (strictly necessary).
• Remember your preferences such as language and region settings (functional).
• Analyse website traffic and usage patterns through analytics tools (analytics).
• Measure advertising performance through conversion tracking and event tracking tags (advertising/targeting).
• Serve relevant advertisements on third-party advertising platforms — only with your consent (advertising/targeting).

We use analytics, advertising, and targeting tracking tags to understand how visitors interact with our site and to measure ad campaign effectiveness. You can control cookie settings through our cookie preferences manager, your browser settings, or by enabling Global Privacy Control (GPC). We honour GPC signals as valid opt-out requests for advertising cookies under CCPA/CPRA. Disabling strictly necessary cookies may affect core site functionality.

05 — Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us at support@suhuprinter.com.

06 — Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data.
• Object to or restrict certain processing activities.
• Opt out of the sale or sharing of your personal information (CCPA/CPRA).
• Receive your data in a portable format.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@suhuprinter.com. California residents may also visit our Do Not Sell or Share My Personal Information page or enable Global Privacy Control (GPC) in their browser.

07 — Data Security

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08 — Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

09 — Contact

For questions or concerns about this Privacy Policy or our data practices, please contact us at support@suhuprinter.com or call +1 (800) 555-0199.